30-DAY ROLLING • 30-DAY ROLLING WHERE ELIGIBLE • UK-BASED SUPPORT • SETUP FROM £0 WHERE AVAILABLE •

    Mid-contract price rises: what you need to know

    Provider price-change policies vary. Compare the exact pounds-and-pence change and timing shown for the specific tariff before sign-up, rather than relying on historic inflation formulas.

    The short answer

    Scheduled price changes vary by provider and tariff. For new telecom contracts, any scheduled rise must be made clear in pounds and pence before sign-up rather than being expressed only by reference to future inflation. OCCTA broadband contract version 2026.10.1 has no scheduled CPI-, RPI-, inflation-linked or percentage-based rise.

    01

    Historic inflation-linked rises

    Older telecom contracts often used CPI- or RPI-linked formulas. For current comparisons, use the exact pounds-and-pence price-change information shown for the tariff before sign-up rather than relying on historic formulas.

    02

    The new Ofcom rules

    Since January 2025, any in-contract price rise must be expressed as a specific pound-and-pence amount at the time you sign up — not a percentage. This helps you compare true cost.

    03

    How OCCTA structures broadband pricing

    Price Lock 24 under contract version 2026.10.1 has no scheduled CPI-, RPI-, inflation-linked or percentage-based increase on the recurring residential broadband subscription. Flex 30 is rolling monthly; if a later contract change gives a penalty-free exit right, OCCTA will give the required notice and explain that right.

    02Questions

    FAQs

    Yes, but for current consumer contracts a scheduled in-contract rise must be made clear in pounds and pence, including when it will happen, before sign-up.

    That depends on the contractual change and the applicable rules. Check the provider notice and your accepted terms; do not assume every change has the same exit treatment.

    Contract version 2026.10.1 does not schedule CPI-, RPI-, inflation-linked or percentage-based rises on residential broadband. Price Lock 24 locks the recurring broadband subscription for the minimum term subject to the accepted contract.
    03Your move

    Next step

    Find out what's available at your address, or talk to a human about your setup.