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    Privacy Policy

    OCCTA LIMITED — Privacy Policy

    Last updated: 18 January 2026

    OCCTA LIMITED ("OCCTA LIMITED", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit or use our website https://www.occta.co.uk, our services, or communicate with us.

    This policy is designed to comply with UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and all other applicable UK data protection and telecoms regulations.

    1. Who We Are

    OCCTA LIMITED is the data controller responsible for your personal data.

    Name: OCCTA LIMITED

    Registered address: 22 Pavilion View, Huddersfield, HD3 3WU, United Kingdom

    Website: https://www.occta.co.uk

    Email: hello@occta.co.uk

    2. What Personal Data We Collect

    Information You Provide

    • Name, address, contact details

    • Account login credentials

    • Billing and service information

    • Support communications

    Automatically Collected Data

    • IP address

    • Device & browser details

    • Website interaction and cookies

    • Service usage logs

    Payment Information

    Full payment card/bank details are not stored by us; these are handled securely by authorised third parties.

    3. How We Use Your Data

    We use your data to:

    • Provide, operate, and manage our services

    • Create/support customer accounts

    • Process payments

    • Improve website and services

    • Communicate service changes, billing notices, or important messages

    • Comply with legal obligations

    We process personal data only where we have a lawful basis under UK GDPR — such as contractual necessity, legal compliance, legitimate interests, or consent.

    4. Cookies and Tracking Technologies

    www.occta.co.uk uses cookies and similar technologies.

    We follow PECR rules, which require consent for storage and access to information on devices. You can manage cookie consent via our cookie banner and browser settings.

    5. Marketing and Communications

    We will only send marketing communications where you have opted in, and all direct marketing complies with UK GDPR and PECR. You can opt out at any time.

    6. Security and Protection

    We implement reasonable technical & organisational measures to protect your data and services, including encryption, secure servers, access controls, and monitoring to prevent unauthorised access.

    7. Sharing Your Data

    We do not sell personal data. We may share data with:

    • Payment providers

    • IT, hosting & cloud services

    • Customer support partners

    • Legal authorities if required

    We ensure third parties protect your data to UK GDPR standards.

    8. International Transfers

    Transfers outside the UK will be secured with appropriate safeguards (e.g., UK adequacy decisions or standard contractual clauses).

    9. Your Rights

    Under UK GDPR, you have the right to:

    • Access and correct your data

    • Request erasure or restriction of processing

    • Object to processing

    • Data portability

    • Withdraw consent

    • Lodge a complaint with the Information Commissioner's Office (ICO)

    ICO: https://www.ico.org.uk

    10. Retention

    We retain data only as long as necessary for service fulfilment or legal requirements, then securely delete or anonymise it.

    11. Children

    Our services are not for under-18s. We do not intentionally collect data from minors.

    12. Changes to This Policy

    We may update this policy. The latest version will always be at www.occta.co.uk/privacy-policy with the date updated.

    13. Contact Us

    OCCTA LIMITED

    22 Pavilion View

    Huddersfield, HD3 3WU

    📧 hello@occta.co.uk