Privacy Policy
OCCTA LIMITED — Privacy Policy
Last updated: 18 January 2026
OCCTA LIMITED ("OCCTA LIMITED", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit or use our website https://www.occta.co.uk, our services, or communicate with us.
This policy is designed to comply with UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and all other applicable UK data protection and telecoms regulations.
1. Who We Are
OCCTA LIMITED is the data controller responsible for your personal data.
Name: OCCTA LIMITED
Registered address: 22 Pavilion View, Huddersfield, HD3 3WU, United Kingdom
Website: https://www.occta.co.uk
Email: hello@occta.co.uk
2. What Personal Data We Collect
Information You Provide
• Name, address, contact details
• Account login credentials
• Billing and service information
• Support communications
Automatically Collected Data
• IP address
• Device & browser details
• Website interaction and cookies
• Service usage logs
Payment Information
Full payment card/bank details are not stored by us; these are handled securely by authorised third parties.
3. How We Use Your Data
We use your data to:
• Provide, operate, and manage our services
• Create/support customer accounts
• Process payments
• Improve website and services
• Communicate service changes, billing notices, or important messages
• Comply with legal obligations
We process personal data only where we have a lawful basis under UK GDPR — such as contractual necessity, legal compliance, legitimate interests, or consent.
5. Marketing and Communications
We will only send marketing communications where you have opted in, and all direct marketing complies with UK GDPR and PECR. You can opt out at any time.
6. Security and Protection
We implement reasonable technical & organisational measures to protect your data and services, including encryption, secure servers, access controls, and monitoring to prevent unauthorised access.
7. Sharing Your Data
We do not sell personal data. We may share data with:
• Payment providers
• IT, hosting & cloud services
• Customer support partners
• Legal authorities if required
We ensure third parties protect your data to UK GDPR standards.
8. International Transfers
Transfers outside the UK will be secured with appropriate safeguards (e.g., UK adequacy decisions or standard contractual clauses).
9. Your Rights
Under UK GDPR, you have the right to:
• Access and correct your data
• Request erasure or restriction of processing
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with the Information Commissioner's Office (ICO)
ICO: https://www.ico.org.uk
10. Retention
We retain data only as long as necessary for service fulfilment or legal requirements, then securely delete or anonymise it.
11. Children
Our services are not for under-18s. We do not intentionally collect data from minors.
12. Changes to This Policy
We may update this policy. The latest version will always be at www.occta.co.uk/privacy-policy with the date updated.
13. Contact Us
OCCTA LIMITED
22 Pavilion View
Huddersfield, HD3 3WU
📧 hello@occta.co.uk