Extra Help & Accessibility · 2 min
Accessible Bills and Ways to Contact Us
We want everyone to be able to use our services and reach us easily.
Accessible formats
Bills and important letters can be provided in large print, braille or audio on request, free of charge.
Ways to contact us
Online chat, support tickets, email (hello@occta.co.uk), phone (0800 260 6626) and post. If you use Relay UK, dial 18001 followed by our number.
Our website
We aim to make our website usable for everyone. Our accessibility statement explains what we support and how to report a problem.
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