How to set up your router

Setting up your OCCTA router takes about 5 minutes.

What is in the box

• OCCTA router.
• Power adapter.
• Ethernet cable.
• Quick-start card with your Wi-Fi name and password (also printed on the base of the router).

Full-fibre (FTTP) setup

1. Locate the ONT — small white box installed by the engineer.
2. Connect the Ethernet cable from the ONT's LAN port to the router's WAN / Internet port (usually a different colour).
3. Plug the power adapter into the router and switch on.
4. Wait for lights to settle — typically 2 to 5 minutes.

Copper broadband (FTTC / SOGEA) setup

1. Plug the router directly into your master phone socket (the main one where the line enters the house).
2. Plug in the power adapter and switch on.
3. Wait up to 30 minutes on first activation. After that it is 2–5 minutes.

Connect a device

• Wi-Fi name and password are on the sticker under the router.
• Use the 5GHz network for speed in the same room.
• Use the 2.4GHz network for range through walls.

If nothing works

See 'Router lights explained' or 'No internet checklist'.