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    Blog · 4 min · Last reviewed 5 Jul 2026

    What is pro-rata billing?

    In short

    Pro-rata billing charges you only for the days you actually had service in the billing month. Here's how it works on your broadband invoice.

    "Pro-rata" is Latin lawyer-speak for "in proportion to". On a broadband invoice, it means you're charged only for the days you actually had service in a part-month.

    The maths

    Monthly price ÷ days in the month × days you had service.

    Example: £30/month, 30-day month, service live for 10 days = £30 ÷ 30 × 10 = £10 pro-rata.

    When you'll see pro-rata

    • Your first ever invoice (part-month between go-live and your billing day).
    • If you switch billing day mid-month.
    • Final bill on cancellation, covering only the days up to your leave date.

    What it isn't

    Pro-rata is not a discount, a refund or a penalty. It's just fair maths.

    FAQ

    Do you pro-rata upgrades? Yes — if you upgrade mid-month you pay the difference pro-rata to the end of the current billing period.

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    This guide is for general information only. Your accepted Contract Summary, Contract Information and OCCTA terms apply to your service.