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    Broadband coverage at your address

    This page explains how UK broadband coverage works and what an OCCTA availability check tells you. It is not a customer-specific result — for that, run the address check from any plan page or the build-plan flow.

    The short answer

    OCCTA serves UK addresses on the Openreach and partner wholesale networks. The line technology available at your address (full fibre, FTTC, or a copper alternative) determines which plans we can quote you — start the availability check to see real options for your postcode.

    01

    What we check

    • Line technology: whether your address has full fibre (FTTP), part-fibre (FTTC) or only a copper-based alternative.
    • Estimated speeds: the indicative download/upload range for the available products.
    • Setup requirements: whether a new line, an engineer visit or self-install is needed.
    02

    Why coverage varies

    The UK is in the middle of a long-term upgrade from copper to full fibre. Two homes on the same street can have different products available because the cabinet, duct and last-drop infrastructure was built out at different times. Your postcode alone is not enough — we check at the full address level.

    03

    Digital Voice / Home Phone and coverage

    Traditional landlines are being switched off across the UK. OCCTA's Digital Voice / Home Phone runs over your broadband, so you'll need an active OCCTA broadband line to use it. If your address can take broadband, you can add Digital Voice.

    04

    Quick answers

    Can I get OCCTA broadband at my address?

    Run the availability check from any plan page. We confirm the underlying line type and indicative speeds at your full address before showing eligible plans.

    What if my address has no fibre yet?

    Where only a copper-based alternative is available, we'll show the eligible product (or none, if none is appropriate). We won't sell you a plan your line can't support.

    02Questions

    FAQs

    OCCTA serves UK addresses where its wholesale partner networks have reach. The check confirms what's available at your specific address.

    No. We show estimated speeds based on the underlying wholesale data. Real-world speed depends on your in-home setup, wiring, distance from the cabinet and concurrent usage.

    We won't be able to take an order. You can leave your details with us so we can let you know if the network upgrades reach you.
    03Your move

    Next step

    Find out what's available at your address, or talk to a human about your setup.

    Speeds shown during the availability check are indicative wholesale estimates and are not a guarantee. Final speeds depend on your installation, equipment and how the line performs in service.