Your Data and Privacy Rights

What we use it for

To provide and bill your service, handle support and complaints, keep the network secure and meet legal obligations. Our Privacy Policy sets out purposes, lawful bases, sharing and retention.

Your rights

You can ask for:

• A copy of your personal data (a subject access request).
• Corrections to inaccurate data.
• Deletion where we no longer need it and no legal duty requires us to keep it.
• Restriction or objection to certain processing, including marketing.

How to ask

Email hello@occta.co.uk with 'Data request' in the subject. We'll verify your identity and normally respond within one month.

Complaining to the ICO

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk).