Contact OCCTA
OCCTA is a UK telecom provider. Use any of the channels below — Ollie, our AI assistant in the bottom-right of every page, can also help with most account, billing and order questions.
The short answer
Phone 0800 260 6626, email hello@occta.co.uk, or write to OCCTA LIMITED, 22 Pavilion View, Huddersfield, West Yorkshire, HD3 3WU. We don't operate a public shop or branch.
Ways to contact us
- Phone: 0800 260 6626
- Email: hello@occta.co.uk
- Ollie: the chat icon in the bottom-right of every page.
- Support tickets: raise one from your dashboard for account-specific issues.
Registered office
OCCTA LIMITED
22 Pavilion View
Huddersfield
West Yorkshire
HD3 3WU
United Kingdom
22 Pavilion View
Huddersfield
West Yorkshire
HD3 3WU
United Kingdom
What we can help with
- Availability and quotes for broadband, Digital Voice / Home Phone and SIM.
- Order, activation and switching questions.
- Billing, Direct Debit and bank transfer queries.
- Faults, service status and complaints.
Quick answers
Does OCCTA have a shop or branch I can visit?
No. OCCTA operates online and by phone — the address above is our registered office, not a public shop.
What's the fastest way to get help?
Phone for service-affecting issues. Use Ollie or a dashboard ticket for account or billing questions where written history helps.
02Your move
Next step
Find out what's available at your address, or talk to a human about your setup.
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