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    What is an ONT on a full-fibre connection?

    The ONT is often mistaken for the router, but the two devices have different jobs. Understanding that difference makes installation planning and fault checks much easier.

    The short answer

    An ONT, or Optical Network Terminal, is the powered box inside an FTTP property that converts the fibre signal into an Ethernet connection for the router. It is part of the access connection and should normally remain powered and connected.

    01

    The ONT's job

    Fibre carries information as light. The ONT terminates the incoming fibre and presents a network connection that the broadband router can use. It also reports status to the access network. The retail provider supplies or specifies the router that creates the local wired and Wi-Fi network.

    02

    How the equipment connects

    The incoming fibre connects to the ONT. An Ethernet cable runs from the ONT's data port to the router's WAN or internet port. Both devices need power. Additional switches, access points or mesh units connect on the router side of the network.

    03

    Where the ONT should be fitted

    Choose a dry, accessible place near a mains socket and a practical fibre route. Consider how Ethernet will reach the router or office network. Avoid positions likely to be blocked by furniture, exposed to moisture or repeatedly unplugged.

    04

    ONT lights and basic checks

    Labels vary by ONT model, but indicators commonly cover power, optical connection and Ethernet activity. Do not stare into or disconnect the fibre connector. If service fails, note the light pattern, check power and Ethernet, restart only as directed and give the provider the observed status.

    05

    ONT versus router

    The ONT connects the property to the fibre network. The router authenticates or establishes the retail internet service and distributes it to devices. Replacing a router does not normally replace the ONT, and moving the ONT usually requires an engineer.

    06

    Power cuts and backup

    The ONT requires electricity. If the ONT or router loses power, broadband and internet-based voice services normally stop. Customers who rely on connectivity for safety, care or business-critical use should discuss resilience and power-backup needs with their provider.

    02Questions

    FAQs

    The physical cable may fit, but most services are designed to use the provider's router or a correctly configured compatible router. Direct connection may not authenticate, protect or distribute the service properly.

    Do not move or alter the fibre termination yourself. Fibre is delicate and the installed location is part of the network setup. Ask the provider whether an engineer visit is required.

    Yes, normally. Turning it off disconnects the fibre service and can prevent broadband and digital voice from working.

    No. The ONT terminates the fibre. The router creates the local network and Wi-Fi connection used by your devices.
    03Your move

    Next step

    Find out what's available at your address, or talk to a human about your setup.

    Written by OCCTA Telecom Team. Reviewed by OCCTA Compliance and Product Team. Published ; last reviewed .

    General information only. Availability, estimated speeds, installation work, features and commercial terms are confirmed for the specific address and order.