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    Is full-fibre broadband right for your small business?

    Full fibre is a connection technology, not a complete business continuity plan. It can be an excellent foundation, but businesses should still compare the full service specification and prepare for equipment, power or wider network failures.

    The short answer

    FTTP runs fibre to the premises instead of relying on the final copper section used by FTTC. It can provide higher capacity and more consistent line performance, but the right product still depends on upload needs, support, resilience and availability at the exact address.

    01

    What full fibre changes

    Fibre-to-the-Premises connects the Openreach fibre network to an Optical Network Terminal inside the property. The router connects to that ONT. Unlike FTTC, the final access section is not carried over the traditional copper telephone pair.

    02

    Where businesses usually notice the difference

    Higher-capacity packages can reduce large download and upload times, support more simultaneous cloud applications and give teams more headroom for video meetings and hosted services. Actual benefits depend on the selected package, internal network and Wi-Fi—not simply on the word fibre.

    03

    Upload capacity deserves its own check

    Businesses sending design files, synchronising cloud storage, backing up data or running multiple video calls should compare estimated upload speeds. Two products with similar download marketing can have meaningfully different upload performance.

    04

    Plan the installation location

    An engineer normally installs an ONT inside the premises and connects it to the external fibre route. Choose a position near power, the router and any structured cabling. Openreach says most installations take around two to four hours, although property access or blocked ducts can extend the work.

    05

    Check landlord and site access requirements

    A person over 18 may need to provide access and agree the equipment location. Rented or managed premises may require permission for drilling, cabling or an external box. Confirm building access, parking, reception procedures and any restricted working hours before the appointment.

    06

    Do not forget resilience

    The ONT, router and network equipment need power. A fibre service can also be affected by damaged cables, upstream faults or provider systems. Businesses that cannot tolerate downtime should consider failover, power protection and documented manual procedures.

    07

    Confirm the commercial and support terms

    Compare estimated speeds, minimum term, setup work, equipment, support availability, fault handling, moving-premises terms and any static IP requirement. The final choice should be based on the written order and contract information for the specific address.

    02Questions

    FAQs

    No. FTTP is a shared broadband access technology. A leased line is a different business connectivity product, usually with dedicated capacity and different service terms.

    The ONT, router and local network need power. Without suitable backup power, connected devices and internet-based voice services will normally stop even if the fibre cable itself is intact.

    It improves the connection delivered to the premises, but Wi-Fi still depends on access-point placement, building materials, interference, device capability and the internal network.

    Run an address-level availability check. Results can differ between neighbouring premises, and the provider must confirm the product that can actually be ordered.
    03Your move

    Next step

    Find out what's available at your address, or talk to a human about your setup.

    Written by OCCTA Telecom Team. Reviewed by OCCTA Compliance and Product Team. Published ; last reviewed .

    General information only. Availability, estimated speeds, installation work, features and commercial terms are confirmed for the specific address and order.